The questions service businesses ask us first.

A phone, tablet or laptop with a browser, and internet. Nothing to install — you sign in and start capturing orders. Anything from the last few years is more than enough, so ask us before you buy new devices.

About fifteen minutes. You confirm your business name and logo, adjust your service menu and prices, and capture your first order. A starter service menu is created for you when you sign up, so you never start from a blank page.

No. Capturing an order happens on one screen: the customer, the items, the services and the price. Staff pick it up in a few minutes, and you control which sections each person can open.

Yes. Starter, Company and Company Pro include guided setup and data import help — send us your customer list and we'll bring it across. On the Free package customers are added as they come in.

Sneaker cleaning, car wash and laundromat businesses. You choose your service categories when you sign up, and one workspace covers all of them. Your service menu is yours, so you can add any treatment or package you offer.

It's an order and customer system for service businesses, not a retail till. You capture orders, services, prices, photos and payment status, and it keeps the history, receipts and reports. Card payments are not processed inside the app.

Yes — keep it. Record how the customer paid (cash, card or EFT) on the order, and your card machine stays exactly as it is. BizFlo never holds or pays out your customer money.

There are no message packs or per-email charges. Every order can carry an emailed receipt, and paid packages add an automatic ready-for-pickup email. To keep our sending domain trusted, emails are rate-limited at a fair-use level that a normal shop's volume never reaches.

No. Receipts and the ready-for-pickup heads-up are sent by email to the address on the order, under your own branded sender. There is no messaging account or credit pack to set up, and your customer installs nothing.

Orders are counted per calendar month, starting on the 1st. When you reach your package limit, new orders are paused with a message telling you to upgrade, and your allowance resets at the start of the next month. Nothing is deleted and existing orders keep working.

They don't need an account. They get a receipt when the order is captured and, on paid packages, an email the moment the job is ready for collection — with your branding on both.

Free covers up to 50 orders a month at no cost. Paid packages start at R199 a month for 100 orders, R299 for 300 orders and R599 for 500 orders. There is no setup fee and no contract.

Yes. You get the service menu and pricing, before and after photos, email receipts and the daily dashboard for up to 50 orders a month. No card required to start.

No. Paid packages include unlimited staff seats, so your whole team can work in the same workspace without another line on the invoice.

Paid packages are billed monthly through PayFast, by card or instant EFT. You can move up or down yourself from Account, then Package — the change applies to your workspace straight away.

No. Packages are month to month. You can drop back to Free whenever you like and your data stays where it is.

They do on paid packages — branding is on every receipt and email. Upload your logo once in Account and it follows the workspace, including the emails your customers receive.

Always. Add, rename, reprice or hide any service, and set how many days each one takes so the ready date on an order is calculated for you.

Only people inside your workspace. Every company's records are kept separate, and staff only see the sections you give them permission for — customers, orders, services or reports.

A workspace is your whole company: one customer book, one price list and one set of reports, with every branch's staff working from it. If you need separate accounts per branch, talk to us before you set up.

Yes. Your customers and orders belong to your company. Ask us if you ever need a copy of your records — we'll help you export them.